I flew from the US to Thailand with no plan. I contacted Wailai 2 days before arrival in Chaing Mai, since she was recommended by my Bangkok tour provider. At the time I didn’t know it was high season in Chaing Mai. Thankfully she was able to fit me in to a very tight schedule. She was my guide for 2 days. She drove me from destination to destination safely in her very nice, comfortable SUV, while making great conversation in clear, easy to understand English, my native language. I was so comfortable with her and her save driving that I fell asleep on a three hour drive to Chaing Rai. Having her as my private guide was amazing. She tailored the tours to what I wanted to see and provided information on what to do In Chaing Mai and how to navigate situations after our day together was over. Wailai encouraged me to try new things like getting up close to an elephant. I wanted to but was afraid. She was with me every step until I got comfortable. She also helped me find a laundry because I was on an extended stay in Thailand and needed to launder clothes. I was traveling solo. Even when she wasn’t with me, she periodically sent a text to check on me. Her level of excellent service is rare. Do yourself a favor and book her. It will be one of your best decisions for your trip, no doubt!
Date of experience: November 2019